The second-hand marketplace Users Voice Frustration About Size Changes

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all users about the change.

Online Platforms Response

Countless users and merchants have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.

The platform stated the revised method more closely matches similar services.

It has advised users to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.

Measurement Approach Updates

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.

User Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Manual Updates

Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices after backlash from users.